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Service Included

Four-Star Secrets of an Eavesdropping Waiter

ebook
1 of 1 copy available
1 of 1 copy available
A head server at a renowned NYC restaurant dishes out stories and trade secrets from the world of fine dining in this behind-the-scenes memoir.
While recent college grad Phoebe Damrosch was figuring out what to do with her life, she supported herself by working as a waiter. Before long she was a captain at the legendary four-star restaurant Per Se, the culinary creation of master chef Thomas Keller.
Service Included is the story of her experiences there: her obsession with food, her love affair with a sommelier, and her observations of the highly competitive and frenetic world of fine dining. Along the way, she provides insider dining tips, such as:
  • Never ask your waiter what else he or she does.
  • Never send something back after eating most of it.
  • Never make gagging noises when hearing the specials—someone else at the table might like to order one.
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      • Publisher's Weekly

        June 11, 2007
        A charming debut by a former waiter at the New York City restaurant Per Se slips in some high-end tricks of the trade. Vermont-bred foodie Damrosch was a few years out of Barnard College when she landed a job at chef Thomas Keller’s Per Se. Fast-talking and prone to do her homework, in this case assiduously absorbing Keller’s French Laundry Cookbook
        , Damrosch starts as a backserver, and her training is intensive: attending food seminars, memorizing the acreage of Central Park and learning how not to interrupt dining couples holding hands. In a few months, she’s elevated to captain (a rare job for a woman), which entails navigating guests through the elaborate menus and essentially learning the subtleties of putting the guest at ease. Anticipating desire becomes Damrosch’s role, as well as making sure New York Times
        food critic Frank Bruni has the best meal of his life. (Indeed, the place receives four stars.) She begins a romance with Andre the sommelier. Much of the latter half of this youthful, exuberant memoir is overtaken by their burgeoning affair, although the most delightful chapter, “I Can Hear You,” is full of vignettes of Damrosch’s real-life waiting, i.e., the delivery of the Fabergé egg as a marriage proposal, and the parade of celebrities she meets along the way.

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    Languages

    • English

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